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Keyboard shortcuts

Go to (press G then…)

  • Dashboard G D
  • Leads G L
  • Customers G C
  • Contacts (peOple) G O
  • Projects G P
  • Tasks G T
  • Marketing campaigns G M
  • Quotations G Q
  • Sales orders G S
  • Service desK G K
  • Invoices G I
  • Suppliers G U
  • Purchase orders G E
  • Competitors G V
  • Reports G R
  • Activity G A
  • Chat G H
  • Inbox G N
  • Products G B
  • Organisation settings (Gear) G G
  • Help centre (Wiki) G W

Create new (G, section, then N)

  • New lead G L N
  • New customer G C N
  • New quotation G Q N
  • New invoice G I N
  • New sales order G S N
  • New service desk case G K N
  • New task G T N
  • New project G P N
  • New purchase order G E N
  • New competitor G V N

On the current page

  • New N
  • Edit E
  • Focus search /

Within a list

  • Next / previous row J / K
  • Open focused row Enter

General

  • Global search (all records) ⌘K
  • Open this cheat sheet ?
  • Close dialog / clear chord Esc
Press N after any creatable section (also suppliers, products, campaigns) to open its new form. Shortcuts are ignored while typing in inputs. Press Esc to close this dialog or clear a pending chord.
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Internal communication

Chat

DMs, channels, groups

Chat is organisation-scoped, so every workspace has its own conversation list, member presence, and message history. Use it for internal team communication without leaving the CRM.

Conversation types

Start direct messages, create channels, or open group conversations with members from the same organisation. Your first available conversation opens automatically when you land in Chat.

Working inside chat

Chat supports live unread counts, online presence, replies, pinned messages, member management, and file uploads. If you need a separate communication space for a practice team, use Chat inside that second organisation rather than your live one.

What you can attach

Up to 5 files per message, each up to 10 MB. Allowed types are images (PNG, JPEG, GIF, WebP, HEIC/HEIF), PDF, plain text and CSV, and Word, Excel and PowerPoint documents. Anything else is refused before it uploads.