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Beagle Software
All topics 39

Personalisation guide

Profile pictures

Avatars everywhere

You and your contacts can have a profile picture that appears next to your name across BeagleCRM. Where no picture is set, BeagleCRM shows tidy coloured initials instead, so people are always recognisable — a photo is entirely optional.

Your own picture

Open Account Settings and use the Profile picture panel to choose a photo. Only you can change your own picture, and it updates in the navigation bar straight away.

A contact's picture

Admins and Agents can set a picture for a contact by opening an existing contact for editing (see Adding contacts). The picture panel is not shown while you are creating a contact, so save the person first and reopen them to add a photo. It appears wherever that contact is shown.

Portal guests

Customers invited to the portal can set their own picture from their portal profile page. Read-only preview sessions cannot make changes.

Accepted images

Upload a JPG, PNG or WebP up to 8MB. BeagleCRM automatically crops and resizes it to a 256×256 square and removes hidden photo metadata (such as camera and GPS location) before storing it, so nothing private travels with the image.

Replace or remove

Choosing a new photo replaces the current one. Use Remove to delete the picture entirely and fall back to initials. If a file is the wrong type or too large, you'll see a short message and nothing is saved.

Privacy & erasure

A contact's picture is cleared automatically when their personal data is erased under GDPR (see Adding contacts). Pictures are held in private storage and are served to the app over short-lived, expiring links generated when a page is rendered; they are not published at a permanent public address.